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Home > Teratrax Performance Monitor > Help > Teratrax Performance Agent > Configuring Teratrax Performance Agent

Configuring Teratrax Performance Agent

The user interface for Teratrax Performance Agent consists of the following tabs:

Monitoring Tab

The Monitoring tab allows you to specify which SQL Server instance you want to monitor and configure monitoring thresholds for slow SQL code, SQL Server blocks, and SQL Agent jobs.

  • Instance Name: The Instance Name specifies which SQL Server instance is monitored. To change the monitored instance, click the Change button and enter a new instance name in the Server Configuration dialog.
  • Authentication: Indicates whether Teratrax Performance Agent is using SQL Server authentication or Windows authentication to connect to the instance. Windows authentication can only be used on local instances and the instance name must start with "(local)". Authentication can be changed from the Server Configuration dialog.
  • Monitor This SQL Server Instance: Check this box and click Apply to start monitoring the specified SQL Server instance. To stop monitoring, simply uncheck the box and click Apply. Configuring the SQL Server instance name and authentication alone does not start monitoring.
  • Capture all SQL code that take longer than x milliseconds to run: Check this box if you want Teratrax Performance Agent to trace slow performing SQL batches and RPC events. You can also specify the minimum duration required for collected batches or RPC events. You can set the duration to 0 to collect all SQL batches and RPC events. However, Teratrax recommends a value of 3000 ms or higher on a SQL Server instance with a high volume of transactions. Stored procedure calls are either reported as RPC events or batch events depending on the way they are called from client applications.
  • Capture SQL Server blocks that exceed x millisecond: Check this box if you want Teratrax Performance Agent to monitor SQL Server blocking events. You can also specify the minimum duration required for a block to be captured.
  • Capture Agent jobs that fail or take longer than x seconds to run: Check this box if you want Teratrax Performance Agent to monitor SQL Server Agent jobs that fail or take a long time to execute.
  • Defaults: Click this button to reset all default settings.

Once you complete all the necessary configurations, click Apply for the changes to take effect.

Alerts Tab

The Alerts tab allows you to configure the Outgoing Mail Server (SMTP) and the Server Down Alert. Teratrax Performance Agent uses the SMTP server specified to send out Server Down Alerts and other alerts created and managed from Teratrax Performance Viewer.

  • Outgoing Mail Server (SMTP): Used by Teratrax Performance Agent to send out e-mail alerts.

    • SMTP Server: The SMTP server name (Example: mail.domain.com).
    • Port: The port used by the SMTP server.
    • User Name: The login for SMTP authentication. Usually, this is either an e-mail address or the first part of an e-mail address. E-mail alerts received by end users indicate that they are sent from this account.
    • Password: The password used for SMTP authentication.
  • Teratrax Performance Agent does not support SMTP server that require encrypted connections (SSL).


  • Server Down Alert: An e-mail alert that notifies you if SQL Server stops responding.

    • Send me an e-mail alert when this server instance stops responding: Check this box if you want to receive an e-mail message notifying you that the SQL Server instance is not responding.
    • E-mail: E-mail alerts are sent to this e-mail address from the SMTP user name indicated in the "Outgoing Mail Server (SMTP)" section. This can be any valid e-mail address.
    • Send Test E-mail: Click this button to send a test e-mail to the specified e-mail address.
  • Teratrax Performance Agent sends an e-mail alert every hour until the server starts responding again.



  • Verify SMTP: Click this button to verify SMTP configuration.
  • Once you complete all alert configurations, click Apply to save all changes.

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    Monitoring 64-bit Editions of SQL Server

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